top of page

First Cambodia: CRM Technologies and Experience Session to MBA/PhD Students from TFSB

Updated: Apr 23, 2023

In this blog post, I want to share with you some of the practical CRM technologies and experience that I learned from First Cambodia, a leading IT system integration company with over 15 years of expertise in the industry. First Cambodia was invited to share the best CRM practice to the PhD and Master students from The Tony Fernandes School of Business of The University of Cambodia, one of the most prestigious business schools in the country.


First Cambodia: CRM Technologies and Experience Session to MBA/PhD Students from TFSB

CRM stands for customer relationship management, which is a technology for managing all your company's relationships and interactions with customers and potential customers. The goal is simple: improve business relationships to grow your business. A CRM system helps companies stay connected to customers, streamline processes, and increase profitability.



First Cambodia has been using CRM technologies to deliver innovative and customized solutions to its clients across various sectors, such as banking, telecom, education, health, and government. Some of the CRM technologies that First Cambodia used is Microsoft Dynamics CRM which is a software solution that helps businesses manage their customer relationships, sales, marketing, and service activities. It provides a unified platform for data integration, workflow automation, analytics, and reporting. Microsoft Dynamics CRM can be deployed on-premises, in the cloud, or as a hybrid solution.

First Cambodia: CRM Technologies and Experience Session to MBA/PhD Students from TFSB

First Cambodia also shared some of the best practices and tips for implementing and using CRM technologies effectively, such as:



- Define your business goals and objectives clearly before choosing a CRM system.

- Involve your employees and stakeholders in the CRM selection and adoption process.

- Train your staff on how to use the CRM system properly and provide ongoing support.

- Monitor and measure the performance and impact of your CRM system regularly and make adjustments as needed.

- Keep your CRM system updated and secure to avoid data breaches and errors.


First Cambodia: CRM Technologies and Experience Session to MBA/PhD Students from TFSB

I hope you found this blog post informative and useful. If you want to learn more about CRM technologies and how they can benefit your business, please contact First Cambodia at support@firstcambodia.com.kh or visit their website at www.firstcambodia.com.kh Thank you for reading!



 

𝐁𝐄𝐒𝐓𝐒𝐄𝐋𝐋𝐄𝐑𝐒 𝐑𝐄𝐂𝐎𝐌𝐌𝐄𝐍𝐃𝐄𝐃, 𝐂𝐇𝐄𝐂𝐊 𝐓𝐇𝐄𝐌 𝐎𝐔𝐓 𝐇𝐄𝐑𝐄


𝐁𝐨𝐨𝐤𝐬:

𝐋𝐢𝐬𝐭 𝐨𝐟 𝐁𝐞𝐬𝐭-𝐬𝐞𝐥𝐥𝐢𝐧𝐠 𝐑𝐞𝐜𝐨𝐦𝐦𝐞𝐧𝐝𝐞𝐝 𝐁𝐨𝐨𝐤𝐬 (𝟐𝟎𝟐𝟑): https://bit.ly/BestsellingRecommendedBooks2023


𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐓𝐨𝐨𝐥𝐬:

https://invideo.sjv.io/c/4117306/883681/12258 (Online video editor – easily make pro-quality videos)

https://partner.canva.com/c/4117306/619765/10068 (Free-to-use online graphic design tool: presentations, video, social media)

https://try.quillbot.com/9b888iu4nv9y (paraphrasing Tool - QuillBot AI)


Kommentare


Don't forget to subscribe to get exclusive updates

Thanks for subscribing!

bottom of page